Terms of Service

Trusted transportation service that connects you with professional chauffeurs worldwide, enabling seamless travel experiences.

Last Updated: July 17, 2026

1. Acceptance of Terms

By accessing or using Global Chauffeur services, you agree to be bound by these Terms of Service. If you do not agree, please do not use our services.

2. Service Description

Global Chauffeur provides ground transportation booking services connecting passengers with professional chauffeurs worldwide.

3. User Accounts

  • Must be 18+ to create account
  • Accurate information required
  • Account security is your responsibility
  • One account per person
  • Commercial use requires corporate account

4. Booking & Payment

  • Prices quoted at booking are binding
  • Payment processed at booking or completion
  • All major credit cards accepted
  • Corporate billing available
  • Failed payments may result in service suspension

5. Cancellation & Refunds

  • Cancellation policies vary by service type
    • • Airport transfers: Cancel 1 hour before for full refund
    • • City rides: Cancel within 5 minutes of booking
    • • Hourly service: Cancel 24 hours before
  • No-shows forfeit payment

6. User Conduct

Users must:

  • Treat chauffeurs with respect
  • Not damage vehicles
  • Not engage in illegal activities
  • Follow chauffeur instructions
  • Not bring prohibited items

Violations may result in account termination.

7. Chauffeur Conduct

We require chauffeurs to:

  • Maintain professional standards
  • Follow traffic laws
  • Respect passenger privacy
  • Maintain vehicle cleanliness
  • Report any issues immediately

8. Liability & Insurance

  • All vehicles commercially insured
  • Minimum $1M liability coverage
  • Not liable for indirect damages
  • Claims process available
  • Dispute resolution procedures

9. Service Availability

  • Services subject to availability
  • Right to refuse service
  • Service may be limited in some areas
  • Force majeure exceptions apply

10. Intellectual Property

  • All content is proprietary
  • Trademarks protected
  • No unauthorized use permitted

11. Privacy

See our Privacy Policy for data handling practices.

12. Modifications

We reserve the right to modify these terms. Continued use constitutes acceptance of changes.

13. Governing Law

These terms governed by laws of the United States and applicable international law.

14. Contact

Questions about these terms:

If you have any questions about these Terms of Service, please contact us using the information provided above.