Search the Help Center
Quick Help Topics
Booking Help
- How to book a ride
- Modify existing booking
- Cancel a ride
- Schedule recurring rides
- Group booking
During Your Ride
- Track your chauffeur
- Contact your driver
- Change destination
- Add stops
- Report issues
Billing & Payments
- Payment methods
- Update card
- Get receipt
- Dispute charges
- Corporate billing
Account Management
- Create account
- Reset password
- Update profile
- Saved addresses
- Notification settings
Corporate Accounts
- Admin portal access
- Add employees
- Spending reports
- Invoice questions
- Integration support
Safety & Security
- Driver verification
- Share ride status
- Lost items
- Report concerns
- Emergency contacts
FAQ's
Most Common Questions
Before You Book
During Your Ride
After Your Ride
Contact Methods
Live Chat
Fastest response
Available 24/7 | Average response: 30 seconds
Phone Support
24/7 Global Support
+1-800-CHAUFFEUR
Corporate: +1-800-CORPORATE
Available 24/7/365
Email Support
General: support@globalchauffeur.com
Corporate: enterprise@globalchauffeur.com
Response time: Within 2 hours (24/7)
Regional Phone Numbers
USA/Canada: +1-800-CHAUFFEUR
UK: +44-XXX-XXX-XXXX
Europe: +33-X-XX-XX-XX-XX
Asia Pacific: +65-XXXX-XXXX
Video Tutorials
How to Book a Ride
2:30
Using the Mobile App
3:15
Corporate Account Setup
4:00
Tracking Your Ride
1:45
User Guides
Passenger Quick Start Guide
Mobile App User Guide
Corporate Admin Manual
API Integration Documentation
Safety & Security Guidelines
Emergency Support
Need Immediate Help?
Call our 24/7 emergency line:
+1-800-EMERGENCY
For ride-related emergencies:
- Use in-app panic button
- Call driver directly
- Call support immediately
- We coordinate with local emergency services if needed
Submit Support Ticket
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Service Status
All Systems Operational
Booking System
Operational
Mobile App
Operational
Payment Processing
Operational
GPS Tracking
Operational
Feedback & Suggestions
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