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Quick Help Topics

Booking Help

  • How to book a ride
  • Modify existing booking
  • Cancel a ride
  • Schedule recurring rides
  • Group booking

During Your Ride

  • Track your chauffeur
  • Contact your driver
  • Change destination
  • Add stops
  • Report issues

Billing & Payments

  • Payment methods
  • Update card
  • Get receipt
  • Dispute charges
  • Corporate billing

Account Management

  • Create account
  • Reset password
  • Update profile
  • Saved addresses
  • Notification settings

Corporate Accounts

  • Admin portal access
  • Add employees
  • Spending reports
  • Invoice questions
  • Integration support

Safety & Security

  • Driver verification
  • Share ride status
  • Lost items
  • Report concerns
  • Emergency contacts
FAQ's

Most Common Questions

Before You Book

During Your Ride

After Your Ride

Contact Methods

Live Chat

Fastest response

Available 24/7 | Average response: 30 seconds

Phone Support

24/7 Global Support

+1-800-CHAUFFEUR

Corporate: +1-800-CORPORATE

Available 24/7/365

Email Support

General: support@globalchauffeur.com

Corporate: enterprise@globalchauffeur.com

Response time: Within 2 hours (24/7)

Regional Phone Numbers

Video Tutorials

How to Book a Ride

2:30

Using the Mobile App

3:15

Corporate Account Setup

4:00

Tracking Your Ride

1:45

User Guides

Passenger Quick Start Guide
Mobile App User Guide
Corporate Admin Manual
API Integration Documentation
Safety & Security Guidelines

Emergency Support

Need Immediate Help?

Call our 24/7 emergency line:

+1-800-EMERGENCY

For ride-related emergencies:

  • Use in-app panic button
  • Call driver directly
  • Call support immediately
  • We coordinate with local emergency services if needed

Submit Support Ticket

Response within 2 hours guaranteed.

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Service Status

All Systems Operational
Booking System
Operational
Mobile App
Operational
Payment Processing
Operational
GPS Tracking
Operational

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